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Technical Service representative Textile Yarn

Job Requisition ID:  21774

Do you want to make a telling contribution to the growth and innovation of our company? Are you an international technical specialist always focused on new solutions? And are you looking for a responsible job with a lot of freedom? Welcome to Eastman Chemical…

This is Eastman Chemical
Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end-markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,500 people around the world and serves customers in more than 100 countries. The company had 2018 revenues of approximately $10 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit

This is the Role
As Technical Service Representative Textile Yarn you will be the technical support specialist for our customers. You have a solid knowledge base in technical service and application development for knitting, weaving, dyeing and finishing processes. You provide support to our customers in the Fibers segment to ensure continued problem-free use of Naia® products. Next to that you also provide technical support and will be trouble shooting where necessary. 


You can translate the specific customer demands to an actual Eastman solution and you’re able to assist our clients in the implementation. Being able to support launches of new products into the market place, you can not only influence Eastman’s growth but also contribute to technical innovation in general. 

You will be working together with our key customers to make sure they reach their highest potential with our products possible. For small customers as well as big multinationals all over Europe, with all its challenges related to different countries, geographical distances and special customer expectations. A very challenging role in a dynamic international environment! 


Please note that in this role you will be travelling for around 75 % of your time (Western Europe).


This is who you are
As a Technical Service Representative you’ve got excellent interpersonal and problem-solving skills. You are self-motivated and able to work both independently and as a team member with Sales, Marketing, Technology, Manufacturing and other internal and external partners.


You’ve got the ability to champion ideas within a large organization and to lead project teams and improvement initiatives. You are result oriented, customer focused and you work effectively in a busy, rapidly changing multilingual, multi-cultural environment.

This is what you bring

  • Bachelors or Masters degree in textile, textile chemical engineering or other chemical degree is required.
  • Minimum 5 years of experience in dyeing and finishing processes.
  • High level of expertise with fabric designs and constructions for performance apparels.
  • Experience in weaving and knitting processes is highly desired;
  • Work experience in technical support and customer interface is highly desired.


This is what we offer
Our spirit of innovation and collaboration along with our diversified business line creating challenges and opportunities for growth is what makes Eastman a great place to build a career. Here, you can find opportunities to grow professionally, competitive salaries, outstanding benefits, and a global work environment.


Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.



For further information about this position please contact Michael de Graaff via If interested please apply via the button with your CV and motivation. 

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