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Technical Service & Application Development Representative Specialty Plastics

Job Requisition ID:  38108

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company's innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end-markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,500 people around the world and serves customers in more than 100 countries. The company had 2020 revenues of approximately $8.5 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com.

Responsibilities

This Technical Service & Application Development Representative function will be supporting customers in mainly Benelux & Germany. 
Specific responsibilies include:

•    Assist customers with part & mould design, plastic processing, troubleshooting procedures, material handling,… when qualifying our polymers.
•    Responsible for material recommendations converting the  voice of the customer into “Critical To Quality”-parameters driving product selection and development 
•    Attend internal and external trials to evaluate material processing.
•    Keep up to date with market, application and processing technology developments including competitive material and competing technology developments
•    Identify & document industry and customer specific unmet needs and product fitness for use criteria
•    Provide technical product training to customers, distributors and sales & marketing teams
•    Help develop technical marketing materials for customer engagement 
•    Partner with Product Development team to deliver products meeting market needs and adding value to Eastman

Qualifications

•    Bachelor or MSc in Polymer Science, Engineering, … preferred
•    Strong technical background and hands-on experience in plastics processing, particularly in film, sheet and profile extrusion;
•    Knowledge in injection molding, injection blow molding, extrusion blow molding or anything else
•    Excellent customer facing experience
•    Excellent communication and documentation skills
•    Fluency in German and English is mandatory 

Eastman is  committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day


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