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Inside Sales Representative

Job Requisition ID:  37246

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company's innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end-markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,500 people around the world and serves customers in more than 100 countries. The company had 2020 revenues of approximately $8.5 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com.

Responsibilities

Key Responsibilities
Filters
• Establish strong practice of call preparation, completion of call reports and follow up externally and internally
• Discover market and customer insight thru customer engagement
• Provide voice of customer feedback including product quality, performance and service issues and concerns.
• Manage daily activities and support account manager for forecast update in Sales Force
• Attend sales meeting and WWCAR segment meeting

Chemical Intermediates
• Develop and utilize territory management plan, account plan, opportunity management to maintain or grow sales based on business strategy and account plan.
• Communicate the entire offering and value with buyers in buying process, including product/service features and benefits, prices, and credit terms.
• For Regional Key Account and Distributor, working in conjunction with the Key Account Managers and Distribution Managers to conduct negotiations and coordinate and execute demand.
• Provide on-going sales demand forecast. Monitor sales performance against monthly objective and proactively report forecast shortfalls with countermeasures to address
• Negotiate business to close including price, sales terms and other conditions
• Cold-call identified prospects and make outbound follow-up calls to existing customers via telephone and email cross-sell and up-sell
• Establish strong practice of call preparation, completion of call reports and follow up externally and internally
• Discover market and customer insight thru customer engagement
• Provide voice of customer feedback including product quality, performance and service issues and concerns.
• Manage daily activities and support account manager for forecast update in Sales Force
• Attend sales meeting and WWCAR segment meeting

Qualifications

Qualification/Skills
•       BS/BA in business related discipline
• Effective communicate with others (present ideas, facts, and other information clearly)
• Strong interpersonal skills – can work well in a team environment
• Proficient skills with Microsoft Office.
• Excellent follow-through and detail oriented
• Previous inside sales or customer service experience, preferred
• Experience with SAP or Sales Force is a plus
 

Eastman Chemical Company is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristics protected by law.

Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.


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