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Competitive Intelligence Analyst

Job Requisition ID:  41917

Eastman’s current hiring policy encourages and prefers new hires be fully vaccinated before reporting to work in this role when possible. 

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,000 people around the world and serves customers in more than 100 countries. The company had 2021 revenues of approximately $10.5 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit

Position Purpose

Competitive Intelligence Analyst is responsible for maintaining the knowledge base regarding existing and emerging competitive materials and competitors to Eastman’s Specialty Plastics offering. This knowledge should encompass a comprehensive overview on capacity and product developments at key competitors, product performance attributes, competitor growth strategy, cost position, and sustainability strategy. By continuous monitoring of these key developments, the analyst will assist in the creation and updating of competitor profiles and assist in the development of dashboards to disseminate the insights through the SP organization. The analyst will be a part of the Product Management team and will contribute to projects and create insights that will shape business decisions and strategic choices for Eastman’s growth and its transition to the more circular economy. 


•    Monitor public information sources including news sites, company reports etc., and third-party market intelligence sources subscribed to by Eastman to generate insights on key products and markets we are active in.
•    Cultivate and maintain a network of secondary and industry resources to expedite knowledge base development 
•    Work closely with partners from other teams including Eastman’s Corporate Strategy division to ensure that the key insights on competitors are generated and gaps in our understanding of the industry structure and competitor environment are covered
•    Conduct primary research/discovery with both internal and external stakeholders
•    Support in designing research that informs market analyses across a broad range of competitive products; these analyses could include broad market analyses like cost curves, supply/demand modeling, sustainability trends, price modeling, etc.
•    Structure research results to generate insights and to effectively communicate the data and the insights back to the organization.
•    These could be in the form of newsletters, company profiles, strategy reports and presentations to the key stakeholders in the commercial and product teams 
•    Creating basic excel based analytical models and dashboards
•    Maintaining access and content in competitive intelligence sharing sites in SharePoint and Teams environment
•    The Competitive Intelligence Analyst will collaborate closely with product teams and market segment teams to understand their competitive intelligence needs and develop plans to gather information and insights to inform development of a winning strategy.



•    Bachelor’s degree in technical studies (engineering or related) or business studies preferred
•    Master’s degree in Market Research/Business Administration or related field highly desired 
•    Market research experience within a business-to-business or business-to-consumer environment is required (3+ years)


•    Proven hands-on secondary research, analyses and reporting required
•    Prior working experience in a multinational environment with teams spread across global regions required
•    Proven ability to conduct detailed searches using a variety of public and private research tools required
•    Comfortable networking across large, matrixed organizations required
•    Strong attention to detail to ensure high quality, accurate results
•    Excellent English written and verbal communication skills. Fluency in other languages such as Mandarin highly desired.
•    Must be able to work in a fast-paced environment and handle multiple projects 
•    Strong organizational skills required
•    Proven knowledge of Microsoft Productivity Suite (including Outlook, PowerPoint, Word, Excel, and SharePoint, and PowerBI)
•    Familiarity of and experience with third-party market intelligence service providers such as Euromonitor, Global data, IHSMarkit, Wood Mackenzie, etc. required

Functional Skills and Capabilities

•    Advanced knowledge of competitive research methods and sources of data and information
•    Ability to connect market data and trends to insights that inform future market conditions
•    Quickly learns new skills demonstrated by the ability to work more independently with minimal coaching
•    Strong acumen for market and company research
•    Effectively participates in cross-functional teams
•    Communicates effectively with peers and project team members
•    Advanced analytical skills
•    Humility and desire to continually learn
•    Ability to understand industry structure where Eastman operates with all its businesses and build out market insights, including upstream where applicable
•    Ability to deliver timely and high-quality deliverables
•    Ability to gain the trust and confidence of peers and working team members 
•    Ability to collaborate with the global research team to drive projects and needs forward for Eastman
•    Ability to partner with internal Eastman stakeholders with minimal coaching

Eastman Behaviors

•    Market Insight: Leverage market insights to guide decisions and influence outcomes
•    Courage: Make courageous choices to innovate and accelerate value creation; challenge the status quo in Product Management and Business Groups
•    Optimism: Find creative solutions to garner desired insights; build positive relationships by being a valued partner
•    Bias for Action: Prioritize projects to ensure that project deadlines are achieved; make sound decisions, despite uncertainty or risk 
•    Adaptability: Adapt to market, business, and priority changes quickly and effectively; manage complex interpersonal relationships judiciously & empathetically

Eastman Chemical Company is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristics protected by law.

Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.

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