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Film Installation Trainer

Job Requisition ID:  33501

Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end-markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,500 people around the world and serves customers in more than 100 countries. The company had 2018 revenues of approximately $10 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com.

JOB RESPONSIBILITIES:

  • Develop high quality auto window film/ PPF training Session;
  • Plan, develop and provide first class WF technical/installation trainings and presentations to internal and external customers;
  • Gather and internally share competition, customer data for marketing and sales strategies;
  • Interface with AP Quality representative to provide feedback to the plant and get requested information back to the customer;
  • Together with commercial team, co-visit key distributor, key accounts or retail stores etc. to offer technical support;
  • Deliver window film & PPF installation training to channel partners, and the participants could be new or with certain window film & PPF experience;
  • Evaluating and certifying the levels of skill and knowledge of installers;
  • Provide in site coaching for specific problem solving in window film installation & PPF;
  • Develop the training materials, and update on regular basis, to guarantee the quality of the material;
  • Create and maintain an SOP detailing window film & PPF installation procedure;
  • Quality of WF and PPF product & installation check;
  • Facilitation in demo tools and video making;
  • Backup Marketing & Technical Service colleagues where necessary;

 

KNOWLEDGE AND SKILL REQUIREMENT (INCLUDING EDUCATION AND EXPERIENCE)

  • 5+ years of WF installation experience, plus 2+ year of WF installation training experience
  • 2 + year of PPF installation experience
  • Proven track record and experience in WF installation and WF installation training delivery
  • Presentation and coaching WF & PPF installation skill
  • Ability to collaborate with wider team
  • Ability to follow agreed best installation & practices work methods
  • Able to learn new skills
  • Flexibility to meet deadlines
  • Ability to work under pressure
  • Excellent problem solving capabilities
  • Detail oriented & Results focused
  • Proficient in Windows, Word, PowerPoint and Excel
  • Ability to manage own workload
  • Required
    • Clearly demonstrable practical skills
    • Strong computer skills
    • Willingness to travel (up to 80% of the time) 
  • Desired (training would be provided if necessary)
    • Degree or other higher education qualification
    • Paint Protection Film (PPF) fitment expertise
    • Experience managing own workload
    • Experience managing productivity and quality of others

Eastman Chemical Company is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristics protected by law.

Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.