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Application Development and Technical Service Manager, Animal Nutrition

Job Requisition ID:  36177

Responsibilities

As an Application Development and Technical Service manager, you are primarily responsible for supporting and growing the Eastman poultry and swine segments within CHINA. Together with your colleagues in sales, marketing and R&D you work on developing new opportunities for Eastman products, and strenghtening our image and presence as a leading supplier of organic acids in gut health and preservation & hygiene applications.

Responsibilities:

  • Understand the customer’s demands and challenges
  • Work closely with sales to support business objectives in the region
  • Answer technical questions concerning Eastman products
  • Support the growth initiatives of Eastman’s Animal Nutrition business through participation in market activation together with sales and marketing
  • Provide an excellent service to customers/distributors through product training and technical support
  • Develop service tools for customers including taking the lead in the development of local lab activities
  • Train sales colleagues in the region on the technical and economical benefits of Eastman’s product portfolio
  • Create technical materials (like papers, presentations, leaflets, brochures, trade-press articles) to support sales
  • Coordination of research and customer field trials with new and existing products
  • Participate in trade shows, conferences, exhibitions and other sector related events
  • Contribute acitvely in Segment Teams and associated growth efforts
  • Detect relevant business and/or technology trends and prepare a road map for growth
  • Provide insights into market development and customer needs to drive innovation (new products/new applications)
  • Serve as a technical lead in application development and and techical service projects
  • Liaise with our internal R&D department
  • Build up external relationships with universities and research institutes

Qualifications

Job requirements

  • Master’s degree/PhD in animal nutrition, animal production, animal health, veterinary science or similar
  • Minimum 5 years of relevant experience in animal feed/ feed additive industry in a customer-facing technical role
  • Demonstrable profound knowledge of animal health/animal nutrition/chemistry, expertise in organic acids and analytical methods is a plus
  • Excellent training skills and ability to create compelling presentations and write technical reports
  • Able to write animal trial protocols and interpret trial results
  • Fluent in English and Mandarin
  • Willing to undertake local and international travel (30-40%)


Competences

  • Competent communicator
  • Strong listening and influencing skills
  • Flexible and pragmatic
  • Self-starter with ability to work autonomously
  • International orientated
  • Team player who gets on all levels of the organization
  • Positive attitude and ability to cope with change


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