Inside Sales Representative EMEA - Specialty Fluids & Energy - Italian Speaker

The Role

In this role, you are responsible for the inside sales activities of SFE EMEA commercial team. You will perform opportunities funnel analysis, projects scouting/finding via database and related “cold calls” and/or face-to-face meetings to new customers and key-distributor in EMEA, forecasting analysis for stock demands and lead generation process.  You will develop accounts and territory management plans, generate sales leads and ensure ongoing relations with existing and potential business. Approximately 20% travel in EMEA region is required for this role

Close interactions with EMEA Sales Team and EMEA Sales Manager are required.

Responsibilities

• Manage a defined book of key distributors for stock orders and execute a monthly Territory & Account Plan review aligned to revenue, retention, and pipeline goals.
• Discovery new opportunities and technical applications for heat transfer fluids (Therminol & Marlotherm) and acid gas removal solvents (AdapT solvents) with inside sales analysis, regular customers interactions and international tradeshows.
• Use Opportunity Management processes to capture, prioritize, and progress existing and new business opportunities.
• Produce and maintain ongoing stock demand forecasts and an accurate pipeline forecast for EMEA distributors; lead regular forecast meetings reviews.
• Develop and maintain account protection plans (renewals, risk mitigation, competitive watch) and run periodic health checks to retain business.
• Contribute to the market growth in EMEA collaborating with Account Managers following the commercial strategy defined by Sales Manager EMEA.
• Capture and share customers’ feedback and market competitive insights with Product, Marketing, and Commercial leadership.
• Manage the full inside sales cycle — discovery, opportunity identification, lead generation — for multi-segment opportunities across EMEA.
• Proactively engage customers via meetings, phone, email, and digital channels (video calls, webinars) to surface technical/commercial needs, create cross sell/up sell and project opportunities, and qualify inbound leads
• Maintain clean, up to date CRM and Opportunity Management records; use analytics to prioritize outreach and improve forecast accuracy.
• Manage leads conversion process using SalesForce, PowerBi and FluidGenius (proprietary tool).
• Generate and analyze market competitive insights including market intelligence and strategic information.
• Travel time max 20% at EMEA level (tradeshows and distributors/key-customer visits).

Qualifications

Required Qualifications

• Technical degree in industrial Segments.
• 3+ years B2B sales, inside sales, or account management experience.
• Strong consultative selling skills, technical curiosity, and ability to build relationships remotely.
• Excellent verbal and written English and Italian.

Preferred Qualifications

• Proficiency with CRM (Salesforce or equivalent) and analytics tools and sales engagement platforms.
• Experience with EPCs and/or OEMs for international projects. Knowledge of projects life-cycle (green/brown-field projects).
• Experience with industrial processes in chemical segment (O&G, petrochemicals, energy and/or polymers)
• Familiarity with commercial terms and conditions for international orders

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