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Facility Assistant

Job Requisition ID:  28664

Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end-markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,500 people around the world and serves customers in more than 100 countries. The company had 2018 revenues of approximately $10 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit


The role

  • Customer friendly and high-level service orientated Front Office services for all incoming service request via different channels
  • Back office service, follow up internal tickets and requests, related action list, responses to requestors, correct admin task via portal, SharePoint administration, internal communication via serval channels etc.
  • Contract management with OM/FM related suppliers, measuring level of quality vs contract, regular meetings with stakeholders
  • Proactive maintenance planning, proactive role in execution of upcoming works, assess whether repair/maintenance can be self-performed or needs to be carried out by contractor
  • Support internal events (planning, procurement, arrangements, set up etc.)
  • First point of contact with landlord, incl. contacts with other tenants Eurogate II and related suppliers
  • Housekeeping: Monitor cleaning activities, perform small cleaning activities not part of scope cleaning supplier : clean desk policy, general tidiness all workstations, pantry’s, meeting rooms incl. provided materials and storage areas, correct placement of furniture
  • Manage office supplies & stationary incl. printer rooms
  • Prevention advisor for location Rotterdam
  • Head of Emergency Response team:  Up to date Emergency Response plan, organization of all Emergency Response related trainings & drills (via external supplier)
  • Multiple channels of communication and training employees and contractors in Health & Safety behaviors
  • Active participation in Safety Council Rotterdam
  • Work permit for contractors handled for all works outside the standard FM performance
  • Access badge administration

Education and Skills

  • Experience in Operational Facility Management incl. contract management, Health & Safety
  • Technical insight
  • Fluent Dutch & English
  • Preferred: Emergency Response Team member, willingness to become Head of Emergency Response
  • Willingness to become Prevention Advisor
  • Required or willingness to be certified: VCA VOL
  • Team player

Eastman is  committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day

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