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Demand Manager

Job Requisition ID:  45119

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,000 people around the world and serves customers in more than 100 countries. The company had 2021 revenues of approximately $10.5 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit

Circular Economy

Eastman is working to catalyze the transformation from a linear to a circular economy.  With the launch of two commercial molecular recycling technologies, Eastman sees the opportunity to show what is possible and create real solutions to the world’s plastic waste problem.  In order to do this, we must shape market expectations, break through old paradigms, and drive change in the market.  As such, we are looking for talented individuals who have a passion for sustainability, are exceptional in their functional discipline, and can lead customers and markets to a more sustainable future.

Role Profile

The Demand Manager, along with the Supply Manager and the Financial Manager, form a core team responsible for ensuring efficient and effective operation of the monthly planning and forecasting process.


Accountabilities include:

  • Demand Plan Accuracy and Stability
  • Customer service performance rating
  • Adherence to planning calendar
  • Working capital requirements (inventory velocity metrics, operational cost reductions)



  • Defines and drives the business unit demand plan by continuously engaging with Sales
  • Proactively informs the cross-functional business teams through Eastman’s Integrated Business Planning routine to ensure supply readiness and effective execution that enables our customers’ success
  • Manages a monthly forecasting process at both the detail (short term) and aggregate (mid and long term) level to create a 24-month rolling demand plan which becomes the basis for operating plans and financial projections.
  • Supports the Sales/Commercial Leader for the business by facilitating the monthly meeting of the Demand Review Team
  • Ensures data integrity and quality by reviewing data, identifying unusual occurrences, seeking explanations, and assisting in developing corrections to prevent reoccurrences
  • Documents assumptions underlying the demand plan and highlights key changes from prior plans
  • Performs “What-If?” scenarios based on price, market share, and competitive data
  • Establishes, maintains, and continuously improves three forecast performance metrics
  • Co-ordinates with Business Leaders to ensure the forecasting process is finalized to meet the information timetable for the Management Business Review meetings
  • Co-ordinates with Supply Managers and Financial Managers to build optimally balanced supply and demand plans in a manner that drives variable margin growth while achieving customer service targets at lowest cost to serve
  • Identifies options and manages allocations in instances where demand is constrained by supply. With the Supply Planner, proposes longer term capital asset plans to remove constraints
  • Assists in developing strategies, policies, objectives in areas of S & OP (Sales & Operations Planning) MPS (Master Production Scheduling) such as Customer Service, Inventory and Lead times
  • Creates and implements a weekly review process that monitors adherence to plans and launches immediate actions to resolve material changes from the plans within the shorter-term operational horizon

Required Education and/or Experience

  • Bachelor’s Degree in science, business or technical – required 
  • Min. 5 years’ prior relevant or transferrable experience – performance in the role is enhanced with experience from within the organization – sales, supply chain, product/ marketing roles, where knowledge of the product range and ‘product position’ in the market together with appreciation for the formal and informal operational structure of the organization facilitate credibility and quality communication
  • Strong business acumen combined with data analytics


Apply quickly and easily with your resume via our website (or click on below apply button)

Recruiter tip: skip the cover letter and pitch us in 3 sentences why exactly you are the perfect match for our team!


NOTE: we already have chosen our sourcing channels and kindly ask not to be contacted by search, advertisement, or staffing firms.

Eastman is  committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day

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