Credit Representative

Job Requisition ID: 52837

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,000 people around the world and serves customers in more than 100 countries. The company had 2023 revenue of approximately $9.2 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com.

Responsibilities

Manage collection of past due accounts for assigned customers based in the European region.
Lead discussions with business partners to develop and execute collection strategies for identified past due accounts.
Evaluate credit risk for new and existing customers based on financial data and other information.
Review blocked customer orders according to established service levels and release based on identified credit risk.
Investigate root cause of disputed and partially paid invoices. Communicate results of investigation to Commercial team and Customers.
Develop recommendations to manage risk for high credit risk customers.
Monitor high credit risk accounts for significant changes in credit risk.
Communicate credit issues as appropriate to Credit Leaders and Commercial team.

Qualifications

Bachelor’s degree or equivalent in a finance related field.
Fluent in French (B2)
Experienced in analyzing financial statements.
Able to communicate complex ideas clearly and concisely. Verbally and written.
Capable of working independently and offering solutions to problems.
Skilled in Microsoft Office applications (Excel, Outlook, Power Query)
1-2 years of prior credit and collections experience (preferred)
Experience working with ERP system (SAP preferred)

Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day