Share this Job

Production Support Manager

Job Requisition ID:  38782

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company's innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end-markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,500 people around the world and serves customers in more than 100 countries. The company had 2020 revenues of approximately $8.5 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit

The Middelburg Site


The Middelburg site was established in 1968 and Eastman acquired it in 2001. The key products produced are rosin and hydrocarbon resins, including Regalite™ hydrogenated hydrocarbon resin. The product end uses are adhesives, printing inks, coatings, paper production, paint, food industry, cosmetics, pharmaceuticals, textiles and building products.

Role Profile


The Production Support Manager reports to the Manufacturing Manager and has primary responsibility for the site’s Process Improvement portfolio, operational work preparation and ensuring timely inbound and outbound of Raw Materials and Finished Goods.

To understand Product Line Strategy and direct Process Improvement initiatives, you will be a key member in the Product Line Teams, liaising with functions such as Supply Chain, Sourcing and Product Management, as well as the Adhesives Technology group.

To allow for the Production team to concentrate on the core manufacturing activities, you and your team will be heavily involved in safe, timely and efficient conduct of all maintenance and construction/projects, both during and outside of Turnarounds. This involves Lock Out Tag Out (LOTO) preparation, authorization and execution, as well as permitting and recommissioning. 

This is a position in where the short term and mid- to long term responsibilities merge. You lead a team of 5 highly independently operating direct reports. The span of controle includes up to 16 indirect reports. 



  • Relying upon your commitment to safety, employee health, the environment, and your knowledge of EHS rules and regulations, you will ensure all aspects of production are conducted in a safe and environmentally responsible manner with a Zero-Incident-Mindset. 
  • Ensure timely inbound and outbound of raw materials and molten finished goods, by leveraging established SOP’s, whilst maintaining the quality, safety and environmental standards and managing the conversion cost
  • As site Turnaround core-team member you will be responsible for a safe and timely execution of Turnaround activities and start-up
  • Ensure technical scope is timely identified/clarified and plans and resources are being coordinated towards efficient execution, allowing for proper asset maintenance and project implementation
  • Ensure that the production units are prepared safely and on time for daily maintenance and project jobs and that they are safely and timely recommissioned when the jobs are complete
  • Actively contribute to the Product Line Teams, helping to identify the right process improvement strategy to win with customers and generate product line value
  • Drive improvement roadmaps and intensively liaise with Adhesives Technology, Engineering & Maintenance, Production and the Site Leadership Team
  • Engage, motivate and continuously develop your team 



  • A Master or bachelor’s degree, with a strong preference in Science or Engineering
  • 2+ Years of prior leadership experience 
  • Demonstrated ability to drive continuous improvement and manage change
  • Six Sigma certification and experience in structured Problem-Solving and Decision-Making Methodology is a plus


Other Critical Successfactors: 

  • You understand leadership essentials and are capable of unlocking and leveraging the best in people and diverse teams in a fast changing environment
  • Inquisitiveness; leveraging the skills of questioning, observation, listening and networking to gain a deep understanding of ‘customers’ goals, needs and business opportunities
  • Tenacious; pursuing strategic business and operational goals with passion, energy and optimism
  • Results driven and with a bias for action; moving with speed to the right outcomes, prioritizing and making sound decisions, despite uncertainty taking calculated risk



Apply quickly and easily with your resume via our website (or click on below apply button)


Recruiter tip: skip the cover letter and pitch us in 3 sentences why exactly you are the perfect match for our team!


NOTE: we already have chosen our sourcing channels and kindly ask not to be contacted by search, advertisement, or staffing firms.

Eastman Chemical Company is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristics protected by law.

Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.

Job Segment: Industrial, Engineer, Supply Chain Manager, Supply, Application Developer, Manufacturing, Engineering, Operations, Technology