Americas Credit Representative

Responsibilities

Job Description

• Manage collection of past due accounts for assigned US based customers.
• Lead discussions with business partners to develop and execute collection strategies for identified past due accounts.
• Evaluate credit risk for new and existing customers based on financial data and other information.
• Review blocked customer orders according to established service levels and release based on identified credit risk.
• Investigate root cause of disputed and partially paid invoices. Communicate results of investigation to Commercial team and Customers.
• Develop recommendations to manage risk for high credit risk customers.
• Monitor high credit risk accounts for significant changes in credit risk.
• Communicate credit issues as appropriate to Credit Leaders and Commercial team.

Qualifications

Qualifications:

• Telework position supporting US customers. Personnel will be required to work in office according to department schedule. Personnel will be required to follow US Holiday schedule.
• Demonstrated English proficiency, C1 – C2 verbal and written.
• Bachelor’s degree or equivalent in a finance related field.
• Experienced in analyzing financial statements.
• 2-3 years of prior experience collecting accounts of B2B, US based customers.
• Able to communicate complex ideas clearly and concisely. Verbally and written.
• Capable of working independently and offering solutions to problems.
• Skilled in Microsoft Office applications (Excel, Outlook, Power Query)
• Experience working with ERP system (SAP preferred)
• Proficiency in Portuguese preferred