Manufacturing Learning Services Manager
Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,000 people around the world and serves customers in more than 100 countries. The company had 2023 revenue of approximately $9.2 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com.
Overview
The Manufacturing Learning Services Manager is responsible for setting high-level workforce development and training goals, ensuring team performance, aligning with customer needs, and managing departmental tasks. This position plays a crucial role in team development while also contributing to maintaining and improving operational standards within the organization.
Responsibilities
- Gain alignment with senior leadership to develop onboarding plans for new leaders and technical roles
- Conduct thorough assessments to identify training needs and skill gaps within the manufacturing workforce and provide training solutions
- Implement necessary systems to organize training records, materials and standards
- Lead efforts for Learning Management System (LMS) to track and record training activities and proficiencies for departments and maintain accurate reporting
- Collaborate with site and department leadership to ensure that training needs are being met
- Represent the Longview site for corporate training initiatives and expectations
- Responsible for leadership of a Learning Services support team of 30+ team members including coaches, support staff, and instructors
- Lead Special Projects as need to support Eastman site and corporate needs
Qualifications
- Bachelor’s Degree in related field preferred
- 7+ years of progressive experience developing and deploying training programs in a manufacturing environment strongly preferred
- 3+ years leader experience required
- Strong communication skills and the ability to collaborate with subject matter experts and leadership
- Ability to present and report information concisely
- Ability lead meetings with effectiveness and confidence
- Ability to work independently and manage projects and timelines
- Understanding of change management principles
- Proficiency in SuccessFactors (MyCareer) system a plus
- Strong analytical skills for program, budget and cost center analysis
- Proven experience motivating team members and influencing without authority
- Understanding of adult learners and learning styles
Eastman Chemical Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristics protected by law.
Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.
Nearest Major Market: Longview
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Learning, Industrial, Application Developer, Training, Human Resources, Manufacturing, Technology, Education