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Technical Service Representative

Job Requisition ID:  45368

Eastman’s current hiring policy encourages and prefers new hires be fully vaccinated before reporting to work in this role when possible. 

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,000 people around the world and serves customers in more than 100 countries. The company had 2021 revenues of approximately $10.5 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit


This exciting job opportunity is for a Technical Service Representative in the Corporate Innovation Division of the Eastman Chemical Company located in Kingsport, TN.  This position works directly with sales, marketing, and application development scientists to support customer technical needs in film and foam extrusion and thermoforming sampling trials.  Also important to understand competitive materials that compete with Eastman materials.  This will be supporting customer adoption of biodegradable polymers and formulations to support corporate circular economy initiatives targeting the reduction of waste plastic going into landfills.  Candidates should be able to communicate effectively and function in an innovative, fast-paced, multidisciplinary team environment.


The desired candidate should possess the following qualifications:

Experience:  3-5 yrs experience in industry preferred.

  • Required BS degree or higher in Chemistry or Engineering in Chemical/Mechanical/Packaging.
  • Strong interpersonal and communication skills.
  • Prior knowledge of Film Extrusion Processes preferred.
  • Prior knowledge of Foam Extrusion Processes preferred.
  • Prior knowledge of Thermoforming Processes preferred.
  • Knowledge of Engineering Materials used in thermoformed products preferred.
  • Experience in Discovery.
  • Travel up to 50% primarily in NA with some international travel
  • Prior experience in customer engagements preferred.

Eastman Chemical Company is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristics protected by law.

Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.

Nearest Major Market: Asheville
Nearest Secondary Market: Knoxville

Job Segment: Customer Service Representative, Application Developer, Engineer, Customer Service, Technology, Engineering