Shops Department Superintendent, Centralized Maintenance & Services

Job Requisition ID:  51376

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,000 people around the world and serves customers in more than 100 countries. The company had 2023 revenue of approximately $9.2 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit




As the CM&S Big Shop Superintendent, you’ll be responsible for leading a team of 2nd-level supervisors and professionals who are committed to safely and reliably supporting assets across Tennessee Operations (TNO) manufacturing.  You will use your advanced leadership and technical abilities to drive safety, productivity, reliability, team development and quality.  Through collaboration with cross-functional teams, you will prioritize team workload and drive continuous improvement.  You will manage the interface between departments and boundary organizations including, but not limited to, operations, maintenance, engineering, business organizations, administrative areas and support services.   


As a leader, you will coach your team members in leadership and behavioral competencies to deliver high impact results.  You will be required to lead intentionally and continually build and improve organizational health to maximize employee engagement.  You’ll serve as a member of the Eastman Management team and be an active member of the Centralized Maintenance and Services Division Leadership Team.


Key Responsibilities

  • Promote and support a Zero Incident Mindset work culture, including TNO first-responder responsibilities
  • Accountable to the State of Tennessee, ASME and the National Board for the repair, alteration and erection of boilers and pressure vessels.  Similar responsibilities for valve repairs.  
  • Deliver sustainable improvement in key result areas:
  • Continually improve safety culture and performance
  • Champion highest quality standards in fabrication, machining and valve repair
  • Turnarounds (safety, cost and schedule performance, playbook adherence)
  • Work Execution (Break-in %, schedule attainment)
  • Lead Planning and Scheduling staff and processes for M&R, capital and turnaround work
  • Provide strategic and forward-looking insights to TNO site and CM&S division for resource and cost planning to support business objectives
  • Serve as a technical resource for other sites and ensure department technical breadth and depth via staffing decisions
  • Manage costs and budget
  • Exhibit high bias for action and drive for effective execution.  Develop relationships across functions to hold high influence with manufacturing partners and other stakeholders.
  • Champion change by balancing productivity and cost improvements while improving safety performance
  • Responsible for the culture and organizational health of the department
  • Lead, coach, mentor and develop teams
  • Focus on employee development, performance and satisfaction
  • Attract and retain craft talent via the Trainee and Work-Based Learning programs
  • Manage multiple Maintenance Apprenticeship and Structured Training programs, specialized to Shops department
  • Provide prioritization for contractor resources to support department objectives




  • Bachelor’s or advanced degree in Engineering required. Mechanical Engineering preferred.
  • 7+ years of maintenance leadership experience in chemical/petrochemical manufacturing required
  • Understanding of safe work processes; excellent personal safety history
  • Supervisory skills including staffing planning, budget control, understanding multiple work schedules and people development
  • Experience facilitating and resolving complex human resources issues
  • Leadership skills including setting goals, managing and communicating priorities and meaningful performance evaluations
  • General understanding of corporate Engineering Standards and Specifications
  • Knowledge of general office and field maintenance work practices such as planning and scheduling, rigging, pipe fitting, welding, rotating equipment repair, material coordination and fixed equipment repair
  • Capital project experience including generation of scope and estimate, design of items like plant layout and piping, equipment design and procurement and construction
  • Strong technical and problem-solving skill for mechanical design, failure analysis and maintenance troubleshooting
  • Familiarity with change management concepts
  • Excellent communication skills 
  • Ability to influence and manage change and ability to work well with Manufacturing in a team environment
  • Ability to manage multiple projects with varied priorities and drive them to closure
  • Functional use of the corporate computer systems


Preferred Qualifications


  • Expertise in life critical safety processes 
  • Fluent in Safe Work processes, ESL waste stream processes and Industrial Hygiene monitoring processes
  • Technical & hands-on engineering experience in design and repair of rotating and fixed equipment
  • Proven success in driving safety performance improvement and improved safety culture across previous areas/teams
  • High familiarity with Asset Integrity program management
  • Proficiency in using SAP and other software tools 
  • Experience hiring and developing the right talent and managing staffing to optimum levels in cost structure
  • Experience establishing trust and improving team performance and work practice through performance coaching
  • Situational expertise with administering coaching in all directions
  • Experience leading 2nd level supervisors or above
  • Outstanding record of good judgment in a fast-paced and complex environment
  • Ownership and successful completion of complex and/or large-scale projects


Eastman Chemical Company is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristics protected by law.


Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.

Nearest Major Market: Asheville
Nearest Secondary Market: Knoxville

Job Segment: Pipe Welding, Construction, Industrial Hygiene, Mechanical Engineer, Machinist, Manufacturing, Engineering