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IT Business Systems Analyst (Manufacturing)

Job Requisition ID:  45916


Eastman’s current hiring policy encourages and prefers new hires be fully vaccinated before reporting to work in this role when possible. 


Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,000 people around the world and serves customers in more than 100 countries. The company had 2021 revenues of approximately $10.5 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit



Job Role Overview:


In the role of IT Business Systems Analyst (Manufacturing), you will provide technical solutions, support and consultation for multiple manufacturing applications and business processes that align with OSIsoft PI (Process Information) and Microsoft technologies.


You will be developing and supporting applications used at multiple manufacturing facilities across the world. This position is a key member of the Eastman IT Manufacturing Delivery team supporting various manufacturing sites.



Job Responsibilities:


  • Develop/support applications using VB.Net, ASP.Net, C#, JavaScript, Windows Services, Web services, complex Microsoft SQL queries and stored procedures, VBA programming.
  • Develop/support Manufacturing Systems using OSIsoft PI (Process Information) historian software (including PI tags, Process Book, AF Elements/Analyses/Event Frames/Notifications creation, AF configuration, PIVision custom widgets, PI WEB API programming).
  • Develop, maintain, enhance, and support Manufacturing applications.
  • Engage and consult with internal users to identify business needs.
  • Recommend system architecture and application design.
  • Contribute to all phases of a project lifecycle, from discovery to implementation.
  • Perform root-cause analysis of issues and work on solutions to fix.
  • Participate in an on-call support rotation.
  • Provide consultation to IT peers, other IT functions, and business partners on functionality of multiple Manufacturing Systems.




Minimum: (to be considered for this position):


  • Strong software development skills, knowledge of IT solutions and business processes.
  • Working experience in major programming languages such as: C#, ASP.NET, HTML, Angular/Node JavaScript, SQL, WEB API etc.
  • Experience with complex Microsoft SQL queries, stored procedures, and strong understanding of relational database concepts.
  • Ability to write test scripts, test plans, integration test plans, UAT, training documents.
  • Ability to troubleshoot and solve problems with minimal to no supervision or direction.


Preferred: (preference given to candidates with following):


· Experience with OSIsoft products including:

  • PI Historian, PI AF, PIVision, Process Book, PI Builder, Datalink, PI AF SDK, PI SMT, Event Frames, Notifications, PI RDBMS, PI Visualization Suite, PI AF System Explorer Design, PI WEB API.
  • Knowledge of Connectors, PI Integrator, Interfaces (PI-to-PI, PI OPC)
  • General understanding of DCS (distributed control system) systems and shop floor applications, SAP integration with manufacturing related applications.
  • Knowledge on devices, servers, and cloud (Azure, Google, AWS) environments.


Demonstrated ability to:


  • Build and leverage cross-functional working relationships
  • Effectively communicate - verbal, written, and listening skills
  • Take initiative and make decisions based on sound judgment
  • Work in a virtual team environment, across multiple countries and cultures
  • Collaborate effectively with business partners, peers, and management
  • Successfully manage multiple tasks simultaneously
  • Use analytical experience and troubleshooting skills across multiple systems
  • Follow up and follow through on assigned responsibilities


Note: Training will be provided to cover aspects of this role that are unique to the employer.





· Bachelor’s degree in Computer Science, Information Technology, or related degree.





  • Minimum: 3-years+ as an IT Systems or Information Systems Analyst supporting Microsoft-based
  • applications.
  • Preferred: 5-years+ as an IT Systems or Information Systems Analyst supporting Manufacturing software applications (using OSI-PI software and Microsoft-based technologies).


Eastman Chemical Company is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristics protected by law.

Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.

Nearest Major Market: Asheville
Nearest Secondary Market: Knoxville

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