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Rapid Reliability Improvement Lead

Job Requisition ID:  44744

Eastman’s current hiring policy encourages and prefers new hires be fully vaccinated before reporting to work in this role when possible. 

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,000 people around the world and serves customers in more than 100 countries. The company had 2021 revenues of approximately $10.5 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit


In this role, you’ll lead Rapid Reliability Improvement (RRI) efforts in high demand, high-margin manufacturing assets which are experiencing significant loss in variable margin due to the inability of the area to consistently produce to meet demand/commitments. 



  • Champion Eastman Zero Incident Mindset through focus on reducing unplanned operational events through consistent, disciplined reliability and asset integrity management.  
  • Identify, prioritize, and resource improvement efforts in areas with highest variable margin losses.
  • Lead team in structured assessment of an areas lost production data, management systems and work practices to help identify opportunities for improvement.
  • Drive short and medium term RRI actions to completion through active engagement with site leadership and Global Reliability Program Managers. Ensure site has management systems in place for long term success.
  • Assist sites in matching resource needs with existing Eastman expertise.
  • Identify, capture, and share best practices
  • Ensure effectiveness of corporate Production Loss Accounting (PLA) KPIs, Dashboards and Heat Map.
  • Support the Global Reliability Program Managers in leading reliability improvement in high-priority cases across the enterprise by: 
    • Promoting the use of corporate reliability standards, processes, and capabilities
    • Developing and implementing corporate reliability standards, processes, and capabilities
  • Report to Reliability Capability Center Leadership on a regular basis on prioritized reliability opportunities, reliability value captured and issues requiring support or decision 
  • Indicators of Performance – Each engagement will include specific deliverables and objectives, but these will frequently include
    • Reduction in Lost Production (versus baseline) or Variable Margin improvement
    • Structural Cost Reduction
    • Playbook adoption (particular emphasis on Reliability Management System)


Required Qualifications & Experience

  • Minimum of a Bachelor’s Degree in Engineering, preferably Chemical Engineering
  • At least 5 years’ operations management experience 
  • Ability to analyze data to identify trends and opportunities
  • Detailed knowledge of reliability and reliability management systems.
  • Comfortable in the field, in the shop, and in team and 1:1 interaction
  • Demonstrated track record in clear and inspiring oral & written communication
  • Moderate travel will be required to support assigned manufacturing assets (estimated 10-20%)
  • Passion for learning & personal growth
  • Excellent at team leadership & influence without direct authority
  • Ability to build high credibility with maintenance & manufacturing leaders


Eastman Chemical Company is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristics protected by law.

Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.

Nearest Major Market: Asheville
Nearest Secondary Market: Knoxville

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