Product Excellence Manager
Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive company, Eastman employs approximately 13,000 people around the world and serves customers in more than 100 countries. The company had 2025 revenue of approximately $8.8 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com.
Role Profile
The Product & Pricing Center of Excellence is a key part of Eastman’s updated business operating model which, along with COEs in Marketing and Sales, have a mandate to build and elevate Eastman’s enterprise-wide commercial capability.
Sitting within the Strategy & Commercial Excellence group- the Product and Pricing COE is charged with driving enterprise-wide commercial excellence by standardizing product management and pricing practices, harmonizing key processes and metrics, partnering with businesses on high-value initiatives, and leading technology-enabled improvements with Eastman Digital Services. The COE also builds product and pricing talent through learning and development tools, methods, and competency-based capability building to strengthen performance, consistency, and long-term organizational capability.
Location: North America
Responsibilities
Product Management Best Practices
- Partner with the Product & Pricing COE LT and business partners to influence deployment and application of strategic best practices in product management within Eastman businesses.
- Serve as a subject matter resource, advising product teams in the development and alignment of product, asset and contract strategies with other commercial and business strategies.
- Implement and execute COE global and regional initiatives, supporting special projects where necessary.
- Partner with IT to identify and recommend digital solutions which improve the efficiency and effectiveness of product teams.
Capability Building & Enablement
- Lead the development of enterprise product management capability frameworks, aligned and learning pathways that support development, engagement, and retention across product roles.
- Develop role-based learning programs which build capability in pricing concepts (foundational to advanced) and industry best practices, enabling employee development and retention.
- Lead enterprise capability assessments and translate findings into targeted actions that close identified gaps and strengthen the enterprise product management capabilities.
- Support the refinement, digitization, and standardization of the candidate assessment process in partnership with Talent Acquisition and Talent Management to improve consistency, transparency, and efficiency across hiring decisions.
Additional Responsibilities
Influencing Transformation and Change Management
- Quickly build credibility and stakeholder trust; leading cross functional teams to drive strategic initiatives
- Partner with the Product & Pricing COE LT and key business leaders to influence and implement pricing transformation initiatives through driving stakeholder engagement, change management, training, and communication.
- Collaborate and consult with Sales, Marketing, IT and other functions to develop, deliver, and support capability solutions for Product Management.
Qualifications
- MBA or Equivalent Degree/Diploma
- Technical qualification in Chemistry (or Engineering sciences) with a considerable number of years in a commercial function, or Executive education.
- 8-10 years of progressive experience in B2B commercial roles, including meaningful experience in chemical product management.
- Demonstrated breadth and depth of product management and pricing knowledge, including experience developing and executing effective product and contract strategies.
- Demonstrated ability to effectively lead, influence, collaborate cross‑functionally and drive change initiatives in matrixed organizations.
Eastman Chemical Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, pregnancy, veteran status or any other protected classes as designated by law.
Eastman is committed to creating a highly engaged workforce, where everyone can contribute to their fullest potential each day.
Nearest Major Market: Asheville
Nearest Secondary Market: Knoxville
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