NAR Marine Operations Manager
Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive company, Eastman employs approximately 13,000 people around the world and serves customers in more than 100 countries. The company had 2025 revenue of approximately $8.8 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com.
Description
The NAR Marine Operations Manager leads a critical logistics function supporting NAR export customer demand. This role is responsible for strategizing, executing, and continuously improving marine transportation operations while leading a high-performing team. The position partners closely with Supply Chain, Procurement, Manufacturing, and Customer Service to ensure reliable, efficient, and compliant movement of goods, while balancing near-term execution with long-term (3–5 year) strategy.
Responsibilities
- Directly supervise and develop the NAR marine operations team (8–9 direct reports).
- Serve as the primary escalation point for service disruptions and operational issues.
- Lead and support carrier performance reviews and support annual RFP initiatives.
- Translate procurement and logistics strategies into operational KPIs, performance dashboards, and action plans.
- Collaborate with Logistics Business Managers to support key business initiatives.
- Identify process gaps and lead improvement projects to drive operational excellence.
- Build strong relationships with internal stakeholders and external carriers/partners
- Drive operational excellence, safety, and compliance; support crisis and incident management.
- Cascade strategic goals into clear team objectives and monitor performance against targets.
Qualifications
- Bachelor’s degree required; Master’s degree preferred.
- 5+ years of relevant industry experience, including leadership responsibilities.
- Experience managing carrier performance and complex operations.
- Strong analytical, communication, and decision-making skills.
- Demonstrated success in people leadership, team development, and performance management.
- Experience with SAP or similar ERP systems; strong MS Office skills.
- Track record in operational excellence, SOP development, safety, compliance, and supplier management.
- APICS, Lean Six Sigma, CPIM, or similar certifications are a plus.
Key Attributes
High accountability, collaborative leadership style, excellent communicator, decisive under pressure, strong relationship management skills, and ability to prioritize in a fast-paced environment.
Note
Eastman will not accept applicants for this offered position who require visa sponsorship, including those whose status is F-1 visa OPT who subsequently would requre ongoing visa sponsorship.
Benefits
Your total rewards go far beyond a competitive salary. When you join Eastman, you gain access to an exceptional suite of programs designed to protect your health, grow your wealth, and fuel your career.
Compensation & Incentives
• Base pay plus performance-based incentive opportunities that let you share in our success.
Health & Wellness
• Comprehensive medical, prescription-drug, and dental coverage—paired with a Health Savings Account option to help you save tax-free dollars for care today or in the future.
• A robust menu of voluntary benefits—including vision, optional life, critical-illness protection, and more—so you can tailor coverage to fit your life.
• Holistic wellness support: financial-planning tools, family-building assistance (adoption, pregnancy, and fertility resources), parental leave, and confidential Employee Assistance Program counseling.
Retirement & Financial Strategies
• 401(k) with a company match—plus an additional annual retirement contribution from Eastman to accelerate your long-term savings.
Time Away
• Eleven paid holidays, one personal day, paid time off, and paid vacation to recharge, celebrate, or handle life’s moments.
Growth & Development
• Access to mentorship, learning resources, and leadership programs that empower you to thrive in your current role and chart the next steps in your career.
At Eastman, we invest in the whole you—so you can bring your best self to work every day and build a future you’re proud of.
Eastman Chemical Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, pregnancy, veteran status or any other protected classes as designated by law.
Eastman is committed to creating a powerfully engaged workplace, where everyone can contribute to their fullest potential each day.
Nearest Major Market: Asheville
Nearest Secondary Market: Knoxville
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Logistics, Supply Chain Manager, Operations Manager, Relationship Manager, Supply Chain, Operations, Customer Service