Medical Administrative Assistant
Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive company, Eastman employs approximately 13,000 people around the world and serves customers in more than 100 countries. The company had 2025 revenue of approximately $8.8 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com.
Location
Kingsport, TN Corporate Medical Department
Responsibilities
The Medical Administrative Assistant will share responsibility in providing comprehensive administrative support for medical team members. This typically includes answering phones, scheduling and confirming appointments, greeting patients, collecting and updating private information, preparing and organizing medical records, scanning/filing documents, referral tracking, processing faxes and referrals, coordinating messages between patients/key stakeholders/clinical staff, coordinating calendars in Outlook, and supporting smooth day-to-day clinic operations. Additional responsibilities may include coordinating workers’ compensation claims, ensuring compliance with audits, managing records retention, budgeting, purchase requisitions/orders/monthly invoices/accounts payable, and responsibility for timekeeping/payroll administration. Maintaining confidentiality and HIPAA compliance is required.
Qualifications
• Must be high school graduate or equivalent
• Experience in Medical Office Coordination preferred
• Minimum 4 years of Administrative Coordination Experience or Equivalent College Degree Plan
• Proficient in Microsoft Office software Applications and ability to assist others with use
• Committed to Zero Incident Mindset for Safety
• Strong organizational skills to manage changing schedules and daily demands of the department
• Must be flexible in adjusting work duties to meet business demands including schedule changes/covering absences/variety of workload day to meet business needs
• Must maintain confidentiality and handle such information with discretion
• Must meet Eastman’s dependability guidelines
• Strong, professional interpersonal skills
• Clear, concise verbal and written communication skills
o Must be able to communicate clearly with others orally, in writing and electronically
• Self-starter; takes the initiative to get the work done
• Must have ability to understand, interpret, and remember written and oral procedures and apply new skills and technologies
• Possess and practice good organizational skills, with ability to prioritize and multi-task.
• Able to function in a team setting and exhibit behaviors that would support company goals and objectives
• Must be able to interact cooperatively and constructively with co-workers, customers, and supervision
Notice
Eastman will not accept applicants for this offered position who require visa sponsorship, including those whose status is F-1 visa OPT who subsequently would require ongoing visa sponsorship.
Benefits
Your total rewards go far beyond a competitive salary. When you join Eastman, you gain access to an exceptional suite of programs designed to protect your health, grow your wealth, and fuel your career.
Compensation & Incentives
• Base pay plus performance-based incentive opportunities that let you share in our success.
Health & Wellness
• Comprehensive medical, prescription-drug, and dental coverage—paired with a Health Savings Account option to help you save tax-free dollars for care today or in the future.
• A robust menu of voluntary benefits—including vision, optional life, critical-illness protection, and more—so you can tailor coverage to fit your life.
• Holistic wellness support: financial-planning tools, family-building assistance (adoption, pregnancy, and fertility resources), parental leave, and confidential Employee Assistance Program counseling.
Retirement & Financial Strategies
• 401(k) with a company match—plus an additional annual retirement contribution from Eastman to accelerate your long-term savings.
Time Away
• Eleven paid holidays, one personal day, paid time off, and paid vacation to recharge, celebrate, or handle life’s moments.
Growth & Development
• Access to mentorship, learning resources, and leadership programs that empower you to thrive in your current role and chart the next steps in your career.
At Eastman, we invest in the whole you—so you can bring your best self to work every day and build a future you’re proud of.
Eastman Chemical Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, pregnancy, veteran status or any other protected classes as designated by law.
Eastman is committed to creating a powerfully engaged workplace, where everyone can contribute to their fullest potential each day.
Nearest Major Market: Asheville
Nearest Secondary Market: Knoxville
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Workers Compensation, Secretary, Payroll, Medical Office Assistant, Administrative Assistant, Human Resources, Administrative, Finance