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Marketing Operations Analyst

Job Requisition ID:  38710

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company's innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end-markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,500 people around the world and serves customers in more than 100 countries. The company had 2020 revenues of approximately $8.5 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit


  • Partner with IT to manage and improve common systems and tools related to market segments (Digitized Market Map System (Matrix, MapIt, Digitized Offers, connections to other systems)
  • Measure progress of plan development and other items related to market segments and running the business by segment
  • Utilization of Segment-Level Financial Tools e.g. VM Waterfall, Volume Waterfall, etc
  • Partnering with IT to enable the KPI metrics and dashboard
  • Training on systems/tools
  • Roll out Matrix Macro dashboard as appropriate
  • Corporate Market Code management – approve new CMCs
  • Digitized offers - work with IT to develop/implement digitized offer infrastructure


  • Build/improve/manage Web-based resources for Marketing (EBME portal, Teams site, Marketing site)
  • Market strategy execution

Measurement of results

  • Work with IT to continue to enhance/improve representation of market segments in SFDC, including opportunities

EVE/Value pricing

  • Management of LeveragePoint relationship/seats (including fulfilling contract stewardship obligations, management of consulting hours, requests for enhancements to software, troubleshooting issues, etc.)    
  • Improvement projects with LeveragePoint to inlcude training 


  • Develop knowledge of process-related items, including managing SG projects (work with GPS team)
  • Support portfolio management routine by measuring the process and helping with improvements

Launch results

  • Improvements to the SFDC Launch Effectiveness Dashboard
  • Tracking project results and measuring overall launch results
  • Updating any training on Launch Effectiveness


  • Bachelor’s degree in business-related discipline
  • MBA or other advanced degree preferred
  • 3-5 years of related experience
  • Ability to multi-task and meet deadlines in a fast-paced environment
  • Marketing experience, knowledge of SFDC, data visualization experience
  • Work effectively as a team member
  • Effective verbal and written communication skills
  • Proficiency in Microsoft Office, advanced Excel and PowerBI developement

Eastman Chemical Company is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristics protected by law.

Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.

Nearest Major Market: Asheville
Nearest Secondary Market: Knoxville

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