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Indirect Tax Manager

Job Requisition ID:  35842

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company's innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end-markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,500 people around the world and serves customers in more than 100 countries. The company had 2020 revenues of approximately $8.5 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit

Role Description

The Indirect Tax Manager NAR is responsible for the management of all aspects of property tax and sales/use tax, including compliance and audit support for United States and Canada. The position is located at Eastman’s worldwide headquarters in Kingsport, TN. 


The position requires the management and mentorship of staff and will also include managing indirect tax project work as required on a variety of tax technology, business advisory, transactional tax data, and tax research and analysis projects. Important to this role is a permanent and active search of opportunities and value for the Eastman organization, contributing to the overall success of the Tax department. A critical and continuous process improvement mind set is essential, challenging the status quo to deliver value and to identify risk areas where controls or other mitigating measures need to be in place. 


A successful candidate will bring in-depth technical knowledge and experience in Indirect Tax and be an individual who can work independently with minimal guidance. The Indirect Tax Supervisor researches, analyzes, and interprets tax regulations particularly in the Sales and Use Tax and Property Tax areas and determines how the regulatory changes apply to Eastman businesses. A highly qualified candidate provides internal advice and recommends solutions and best practices while balancing business needs with regulatory requirements. 



  • Ensure all returns and tasks are completed timely while assisting the team with issue resolution and prioritization of assignments.
  • Search for efficiencies in the reporting area and support the department in the digitization journey. Ensure technology learning and daily use by Analysts.
  • Prepare and submit complex tax returns and any other relevant documents to local tax authorities as well as review work prepared by analysts.
  • Maintain knowledge of indirect tax laws and ensure compliance with rules and regulations. Analyze and communicate the impact for Eastman businesses.
  • Identify indirect tax risk and develop recommendations for mitigation.
  • Share and transfer knowledge and skills to the team and work on their professional development.
  • Address sales and use tax inquiries from internal business partners as well as external customers.
  • Answer queries from tax authorities and lead the Audit Defense.
  • Execute internal controls and maintain the Indirect Tax Control Framework.



  • Bachelor’s degree in Tax, Finance, or Accounting is required (Master’s degree in taxation or similar degree is preferred)
  • Minimum 10 years of experience in the Indirect Tax area in a multinational or Big4 firm is required
  • Experience with refund reviews/analysis, nexus analysis, direct pay permit review, optimization, exposure analysis and remediation, and audit defense is required
  • Proven success in department transformations, streamlining processes, and working with offshore teams is required
  • Supervisory experience is required
  • Strong collaboration skills and ability to lead and work with cross-functional teams
  • Experience with indirect tax setup in systems, including ERP systems and indirect tax code determination software

Eastman Chemical Company is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristics protected by law.

Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.

Nearest Major Market: Asheville
Nearest Secondary Market: Knoxville

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