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Global Reliability Program Manager (Process)

Job Requisition ID:  40384

Eastman’s current hiring policy requires new hires be fully vaccinated before reporting to work in this role unless granted an exception and for certain legal requirements. 


Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,000 people around the world and serves customers in more than 100 countries. The company had 2021 revenues of approximately $10.5 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit

Job Description

Maximize Company ROI of Reliability investment through striking best balance of preventative/reactive maintenance based on product demand/margins by:
• Standards: Defining & maintaining reliability Standards & processes that will deliver desired business outcomes
• Analytics: Establishing Critical Metrics & Tools to point to the value and measure Reliability Performance against business goals
• Capability: Facilitating Capability build in the sites/division through the Reliability Playbook and Technology Deployment
• Improvement: Facilitating Value Capture through Implementation 
• Maintaining Gains: Enforcing consistent adherence to the Reliability standards & performance goals to ensure the Reliability Transformation “sticks” 


• Champion Eastman Zero Incident Mindset through focus on reducing unplanned operational events through consistent, disciplined reliability and asset integrity management. 
• Drive implementation of corporate reliability strategy and leverage expertise & established working relationships to lead transformational change by:

•    Serving as a Division Leadership Team (e.g., core business team) liaison with accountability for reliability targeting setting and performance via alignment on business strategy (division, and Supply Chain), performance monitoring / reinforcement / enforcement, and prioritization.
•    Serving as Eastman Manufacturing Site liaison with accountability through site managers of assigned sites via:
o    Assessment process execution (source of and best practice enterprise-wide gap identification) and prioritized Gap closure support (Improvement)
o    Reliability improvement implementation support, IT systems / new technology adoption, and Networking (Capability)
o    Auditing and enforcement (Maintaining Gains)

Additional Responsibilities

Serving as a member of the Reliability CoE Core Team with accountability including but not limited to:

  • Lead standards development (as assigned) and establishing / managing external connections (Standards)
  •  Owns specific KPIs / metrics (Analytics)
  •  Subject Matter Expertise Support coordination, owns portions of assessment / audit process, consolidated improvement project list maintenance and prioritization (ServiceNow), and supporting Rapid Reliability Improvement (Improvement)
  •  Playbook development (as assigned), competency map, emerging technologies, owns portions of digital roadmap (Capability)


• Bachelor’s Degree in Engineering required, preferably Chemical Engineering
• General knowledge of reliability and reliability management systems
• Demonstrated experience in manufacturing leadership
• Comfortable in the field, in the shop, and in team and 1:1 interaction
• Demonstrated track record in clear & inspiring oral & written communication
• Moderate travel will be required to network with assigned sites
• Assignment office location may be flexible and will be discussed during interview process
• Role model Eastman values and principles
• Passion for learning & personal growth
• Excellent at team leadership & influence without direct authority
• High credibility with maintenance & manufacturing leaders

Eastman Chemical Company is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristics protected by law.

Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.

Nearest Major Market: Asheville
Nearest Secondary Market: Knoxville

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