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Global Credit Analyst

Job Requisition ID:  43762


Eastman’s current hiring policy encourages and prefers new hires be fully vaccinated before reporting to work in this role when possible. 


Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,000 people around the world and serves customers in more than 100 countries. The company had 2021 revenues of approximately $10.5 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit




Global Credit Analyst is assigned to Treasury/Global Credit and supports a global, large, and complex accounts receivable portfolio. Provides commercial business support to help manage and grow the business while mitigating overall credit risk.



•    Recognized expert in assessing customer credit worthiness and proposing credit limits for new and existing customer accounts, effectively managing both customer and industry risk
•    Assess complex customer accounts, take independent action and routinely collect problem accounts receivable balances according to payment (to include resolving disputes and discrepancies)
•    Promote cash optimization and provide proactive reporting and analysis on accounts receivable trends and drivers
•    Initiate and lead cross functional teams to proactively identify and resolve customer account issues
•    Actively participate as a member of extended business team providing pertinent information to effectively manage corporate account payment performance, act as advisor to business on appropriate tools and strategy
•    Routinely analyze processes and opportunities, proactively proposing solutions to drive best practices
•    Gain a thorough understanding of business strategy to provide creative solutions for credit needs
•    Calculate estimates on working capital and carrying cost impacts associated with payment term changes



Functional Skills and Capabilities

•    Strong interpersonal (verbal and written) communication / presentation skills.  Ability to explain complex information clearly and concisely.  
•    Effective with conflict resolution and change management involving both internal and external customers
•    Multi-tasking, adaptability, responsibility, persistence, and ability to pivot quickly
•    Detail oriented with strong problem-solving and critical thinking skills
•    Strong leadership skills / flexible and adaptable
•    Productivity / Ongoing improvement mindset
•    High level of initiative and well-balanced judgement 
•    Proficient in Excel and Financial Statement Analysis
•    Bankruptcy, UCC filings and consignment experience preferred


Required Experience / Education 

•    Bachelor’s degree in Business, Accounting/Finance or Supply Chain preferred
•    Prior B2B Credit Analysis & Collections experience preferred (5+ years)
•    Credit certification a plus (Certified Credit Executive, Registered Credit Professional or similar) 
•    Experience with SAP, Excel, and Power BI
•    Comprehensive understanding of order to cash process
•    International experience and/or foreign language is a plus




Eastman Chemical Company is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristics protected by law.

Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.

Nearest Major Market: Asheville
Nearest Secondary Market: Knoxville

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