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Digital Service Architect

Job Requisition ID:  36161

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end-markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,500 people around the world and serves customers in more than 100 countries. The company had 2019 revenues of approximately $9.3 billion and is headquartered in Kingsport, Tennessee, USA

Role Description


Are you passionate about sustainability and want to make a difference in the world? We are looking for ambitious problem-solvers who are dedicated to doing what’s right for the planet. Join our team and help make the circular economy a reality right now.


Eastman is an advanced materials company investing in people, technology, and assets to make the circular economy a reality.  We’re revolutionizing recycling to develop sustainable materials with high levels of recycled content that look and act exactly like materials without recycled content. And better yet, we’re doing it with an improved environmental footprint, leaving fossil fuel in the ground and lowering carbon emissions.


In 2019, Eastman began molecular recycling for a broad set of waste plastics that would otherwise be landfilled or incinerated, or worse, end up in the environment. Learn more about our efforts at


If you share our vision, have relevant experience and want to be a change-maker our world needs, you don’t have to wait. Join our team and do what’s right, now.


Ready to learn more? Watch this short video:


The Digital Service Architect is responsible for engaging Eastman’s sustainability/circular economy internal partners (and external customers) to create a strategic digital architecture, design and set of capabilities to enable this transformation.  This role requires specialized depth and/or breadth in information technology expertise to design capabilities at an enterprise level, using industry best architecture practices.  As a member of the Digital Service Team, this role drives the digital architecture and specifications to achieve business goals, and engages externally to inform and shape digital solutions for the industry to accelerate adoption.  


This position may work remotely.


•    Drive specifications of digital capabilities, all the way from discovery and architecture design, to implementation and support
•    Design solutions in support of IT architecture, security, and partner strategy
•    Lead technical vision, design & architecture for digital transformation in sustainability/circular economy
•    Communicate IT capabilities to business leaders to influence decision making and strategy
•    Identify opportunities to overcome internal/external business challenges and drive best practices
•    Understand current IT solutions that support business processes
•    Research external software and business solutions to evaluate benefit to Eastman
•    Responsible for overall integrity of the solution and maintain a strategic view of the architecture


•    Minimum Bachelor of Science degree is required for this role (Computer Science/Information Systems)
•    3+ years of professional IT experience
•    Exceptional technical skills with broad experience defining innovative solutions
•    Business process analysis and problem-solving skills
•    Good communication skills, highly driven and self-directed
•    Excellent collaboration and relational skills


Eastman Chemical Company is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristics protected by law.

Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.

Nearest Major Market: Asheville
Nearest Secondary Market: Knoxville

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