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Contract Representative

Job Requisition ID:  39573

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company's innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end-markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,500 people around the world and serves customers in more than 100 countries. The company had 2020 revenues of approximately $8.5 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit

Role Description


Contract Representatives are responsible for partnering with their respective businesses to create draft sales contracts, obtain contract approvals and signatures, manage the contract record, and monitor contract performance. This role requires strong written and oral communication skills to partner with pricing managers, business managers, directors, and other internal customers in an effort to streamline and simplify the contracting process to better meet business needs.




1) Contract Authoring

- Partner with business and internal customers to understand expectations and key principles of anticipated contract, then prepare draft of contract, using both standard templates and non-standard suggested language.

- Maintain in-depth knowledge of contract language and best practices; provide suggestions to internal customers based on best practices.

- Partner with business to understand strategies, goals and objectives, and long-term view of success to better guide the business in drafting contracts.

- Understand and identify unique contract requirements for various jurisdictions.

- Interpret the impact of contract amendments and determine proper approval levels.

- Maintain clause library.


2) Contract Management

- Partner with business and internal customers to identify contract areas for monitoring or action.

- Monitor, validate, and communicate to business the customer's compliance with contract volume commitments.

- Access and maintain relative documents in contract record.

- Build and maintain plan to enable successful contract compliance, including reviewing and analyzing data.


3) Business Resource

- Proactively identify necessary and valuable analytics, documents, and reports to provide to key stakeholders.

- Resource to Business Managers, Pricing Managers and Sales Reps for company best practices and creative contract solutions


4) Contract Administration

- Maintain contracts in contract management system.

- Obtain internal and external signatures.

- Recommend enhancements for contract creation and management process.

Education and Experience


  • Bachelor’s Degree from an accredited college or university is required
  • MBA or paralegal certification preferred
  • 1-3 years prior experience working with commercial contracts


Skills and Knowledge:

- Strong written and oral communication skills

- Strong customer focus and proactive nature

- Proficiency in Microsoft Word, Outlook, Excel, and PowerPoint

- Ability to multi-task and prioritize conflicting deadlines for multiple internal customers

- Ability to collaborate

- Critical thinking and problem-solving skills

- Contract management software and SAP experience preferred

Eastman Chemical Company is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristics protected by law.

Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.

Nearest Major Market: Asheville
Nearest Secondary Market: Knoxville

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