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Collaboration Software Admin

Job Requisition ID:  44200


  Office 365 Administration / Configuration 
⦁    General working knowledge of IT Security, Active Directory, and single sign-on solutions.
⦁    Interest and motivation towards next generation cloud services.
⦁    Define Office 365 strategy, roadmap and commitment to change.
⦁    Infrastructure Administration & solution design with hands-on experience in Microsoft Office 365 and/or Azure cloud.
⦁    Experience designing, building, deploying, and managing workloads in Office 365.
⦁    Mail flow concepts and security concepts
⦁    Windows PowerShell experience related to Microsoft Azure, Microsoft Office 365 and Exchange Server
⦁    Work with the latest Microsoft technologies to solve real business problems and manage clients and their expectations
⦁    Practical Knowledge of Microsoft 365 and Office 365 as an admin and/or consultant
⦁    Understand and maintain Office 365 licensing.
⦁    Expertise in implementing, maintaining, and supporting Microsoft 365 business solutions, including SharePoint, Teams, Exchange Online, and any related technologies.
⦁    Keep up to date on Microsoft’s Message Center. Share changes and new features with stakeholders and lead virtual and in-person training sessions.
⦁    Office graph development is a plus
⦁    Understand mail authentication
⦁    Ability to read email message headers and troubleshoot related issues.

On Premises System Administration 
⦁    Exchange Server 2019 Setup / Configuration / SMTP relay
⦁    SharePoint knowledge a plus
Enterprise Productivity Software Administration
⦁    Training, Documentation, Knowledge Transfer: Serves as an expert in Office 365 products to provide effective operational and technical advice around these technologies.
⦁    In-depth understanding of OneDrive for Business functionality, document sharing processes, and strategies
⦁    Microsoft Office productivity software suite
⦁    Troubleshoot issues with Office software deployment
⦁    GPO/Office Apps Policy Configuration
⦁    Microsoft Information Protection knowledge is a plus
⦁    Support various productivity software packages both Microsoft and non-Microsoft.

Personal Skills
⦁    Share best practices with internal team members and clients
⦁    Knowledge of ITIL processes is required, including change and incident management.
⦁    Strong analytical and problem-solving skills.
⦁    Security focused


Education and Experience
⦁    Bachelor's degree in Computer Science, Information Technology, Engineering, Mathematics, or comparable degrees
⦁    Less than 2 years of post-graduate experience is preferred.

Nearest Major Market: Asheville
Nearest Secondary Market: Knoxville

Job Segment: Cloud, Computer Science, Developer, Sharepoint, Information Security, Technology