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Application Development and Tech Service Manager

Job Requisition ID:  36338

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end-markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,500 people around the world and serves customers in more than 100 countries. The company had 2019 revenues of approximately $9.3 billion and is headquartered in Kingsport, Tennessee, USA

Job Overview

 

The Business Unit: Animal Nutrition


Eastman Chemical Company has a long history of driving growth and customer value through innovation leadership. This has been accomplished across a variety of end markets through investment in strong application testing platforms, in market engagement teams and technical sales forces and through investment in the development of new derivatives and molecules based on our integrated streams. 

 

The Eastman Animal Nutrition team is on a similar journey to develop innovative solutions addressing some of the largest industry challenges in monogastric animal production. This is a business unit in start-up mode, that is executing on a growth plan which leverages Eastman core capabilities in new chemistries and molecule design, and combines these capabilities with new investments in application platforms and investments in market engagement teams. We seek to connect the chemistry with biochemistry.

 

As an Application Development and Technical Service manager, you are primarily responsible for supporting and growing the Eastman poultry and swine segments within US. Together with your colleagues in sales, marketing and R&D you work on developing new opportunities for Eastman products, and strengthening our image and presence as a leading supplier of organic acids and other additives for gut health and preservation & hygiene applications.

 

Responsibilities:

  • Understand the customer’s demands and challenges
  • Work closely with sales and marketing  to support the business objectives in the region
  • Answer technical questions concerning Eastman products
  • Support the growth initiatives of Eastman’s Animal Nutrition business through participation in market activation together with sales and marketing
  • Provide excellent service to customers/distributors through product training and technical support
  • Train sales colleagues in the region on the technical and economical benefits of Eastman’s product portfolio
  • Create technical materials (papers, presentations, leaflets, brochures, trade-press articles) to support sales
  • Coordination of research and customer field trials with new and existing products
  • Participate in trade shows, conferences, exhibitions and other sector related events
  • Contribute actively in Segment Teams and associated growth efforts
  • Detect relevant business and/or technology trends and prepare a road map for growth
  • Provide insights into market development and customer needs to drive innovation (new products/new applications)
  • Serve as a technical lead in application development and technical service projects
  • Liaise with our internal R&D department
  • Build up external relationships with universities and research institutes
     

Qualifications

 

  • Master’s degree in animal nutrition, animal production, animal health, veterinary science or similar, Ph.D. preferred
  • Minimum 5 years of relevant experience in animal feed/ feed additive industry in a customer-facing technical role with swine and/or poultry producers
  • Demonstrable profound knowledge of animal health/animal nutrition/chemistry, expertise in organic acids is a plus
  • Excellent training skills and ability to create compelling presentations and write technical reports
  • Able to write animal trial protocols and interpret trial results 
  • Fluent in English, Spanish is a plus
  • Willing to undertake local and international travel (30-50%)

 

Competences

 

  • Competent communicator
  • Strong listening and influencing skills
  • Flexible and pragmatic
  • Self-starter with ability to work autonomously
  • International orientated
  • Team player who gets on all levels of the organization
  • Positive attitude and ability to cope with change

Eastman Chemical Company is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristics protected by law.

Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.


Nearest Major Market: Asheville
Nearest Secondary Market: Knoxville

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