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Eastman is a global advanced materials and specialty additives company that produces a broad range of products found in items people use every day. With a portfolio of specialty businesses, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. Its market-driven approaches take advantage of world-class technology platforms and leading positions in attractive end-markets such as transportation, building and construction and consumables. Eastman focuses on creating consistent, superior value for all stakeholders. As a globally diverse company, Eastman serves customers in more than 100 countries and had 2017 revenues of approximately $9.5 billion. The company is headquartered in Kingsport, Tennessee, USA and employs approximately 14,500 people around the world. For more information, visit www.eastman.com.

The primary role of the Research Manager is to lead research projects, commissioned by P&L and Strategy Teams, that provide the data and insight need for both tactical/short term and strategic decision making.  The Research Manager has two secondary roles.  One is to support the development of Research Analysts in terms of research methods and skills, as well as project planning and execution.  The other is to help the P&L and Strategy Teams create and maintain as comprehensive, accessible, and up to date Fact Bases as possible.

 

JOB RESPONSIBILITIES

Assist the Research Team Leader or Strategy Director, to design and launch research projects ensuring appropriate knowledge gaps are filled to support tactical and strategic decisions.

  • Identify potential sources of data, including pre-existing studies
  • Evaluate potential research methodologies for gathering particular types of data
  • Establish technical parameters for each research project
  • Scope projects, draft project charters and work plans for research projects
  • Identify and qualify external research vendors, including drafting RFPs, conducting initial negotiations with potential vendors and conducting comparative analyses of vendor proposals
  • Translate business issues into researchable business questions
  • Structure interviews that can provide definitive answers to business questions.
  • Lead the effort to gather the data, including
  • Conduct interviews with customers, subject matter experts, and provide interview guides for other Eastman employees
  • Manage research vendors on a day to day basis
  • Assembling the research data into well documented, easily searchable, accurate databases
  • Create clear, complete, and insightful reports and presentations
  • Ensure that all stakeholders understand the data, learnings, and insights 

 

QUALIFICATIONS:

  • Bachelors Degree from an accredited college or university is required
  • 3+ years of primary/secondary research
  • Experience developing research strategies which provide useful insights to primary clients

Eastman Chemical Company is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristics protected by law.

Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.


Nearest Major Market: Asheville
Nearest Secondary Market: Knoxville

Job Segment: Drafting, Pre-Sales, RFP, Research, Strategy, Engineering, Sales

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