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Product Manager

Job Requisition ID:  27276

Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end-markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,500 people around the world and serves customers in more than 100 countries. The company had 2018 revenues of approximately $10 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit

Role Description

Responsible to define strategic product direction and drive operational results through deliberate management of the portfolio and product mix, which includes quality, regulatory, and supply chain cost activities. Ensures maximum return on assets and supports variable margin delivery as directed by Marketing Leadership. Develops and executes pricing and contract strategy. Continuously monitors the behavior of the offer and influences business decisions using effective analytics, customer-centric recommendations, and product expertise.

*See Pricing Manager role profile for additional responsibilities if assigned by your leader



  • Annual Earnings: optimization of assigned portfolio of products; contributes to variable margin by focusing on spread over raw material compression and changes in mix
  • Innovation: TBD
  • Capabilities/Talent Management: provides product management expertise to individuals and business teams; navigates and owns personal career development



  • Develops, communicates, and executes pricing strategy, manages profitability metrics, and identifies variable margin improvement opportunities at an order, customer, market segment, application, geography, and product level while ensuring quotes are provided quickly and consistently
  • Develops mass price change strategies for pricing analyst implementation
  • Monitors, considers, and communicates changing competitive activities including supply and demand and market activity, competitive cost curves, and trade flow information to influence price band modeling.
  • Develops price forecast for Integrated Business Planning and review/adjust pricing actions to close gaps in monthly financial performance to expectations. Collaborate action plan as needed with Marketing and Sales.
  • Manages contract and incentive processes including providing input to developing strategy, creating key principles document, and partnering with Business Leadership Team and Sales to implement.
  • Responsible for the management of the product portfolio as assigned, which includes both strategic and operational oversight; including lifecycle, formula rationalization, and product obsolescence (discontinuation or inactivation).
  • Utilizes product portfolio lifecycle analysis approach and analyzes Win / Loss data to make insight-based product decisions for greater optimization.
  • Leads competitive intelligence efforts involving business, sales, strategy, pricing, manufacturing, and technology; includes gathering, constructing, synthesizing, and analyzing key competitors and products including assets, capacities, utilization, cost base and strategies. Recommend actions to defend and grow market volume and maximize margin.
  • Manages force majeure activities and allocation decisions.
  • Monitors and communicates changing competitive asset activities including supply and demand modeling, market share, and conclusions.
  • Leads and collaborates with cross-functional groups to produce and procure the product, including manufacturing, quality, supply chain and technology on projects related to asset strategy development, inventory management, product specifications, complaints, and qualification strategies.
  • Facilitates commercialization for new products, end markets, applications, and different geographical locations to ensure successful launch or entry.
  • Manages asset allocation and product sampling throughout all stages of product lifecycle (e.g. stage-gate, supply chain).
  • Oversees enforcement of product quality, customer specification requirements, and regulatory commitments
  • Ensure S&OP plans are managed in alignment with product strategies. Initiate actions to address variances, maximize value.
  • Determines how to communicate critical inputs (e.g. quality specs, customer preferences) to manufacturing in order to meet market demand and support integrated Business Planning.
  • Defines how much and what type of business to contract, coordinates contract volume commitments based on product/asset utilization with Pricing Manager/Analyst.
  • Supports Market Leader in responding to customer inquiries.
  • Serve on a Stage Gate Project and/or member of a segment team (as requested)


Leadership Role: Yes, if needed


Reports To: Product or Commercial Leader


Eastman Leadership Behaviors (if applicable)

  • Demonstrates Strategic Insights and Execution (Thought Leadership)
  • Leverage market insights to guide strategies and make superior choices
  • Demonstrate adaptability in shaping opportunities and executing strategy
  • Make courageous decisions short and long term - to innovate and accelerate value creation
  • Exhibits Courageous leadership to drive results (Results Leadership)
  • Lead with a bias for action in prioritizing issues and making decisions despite uncertainty or risk
  • Demonstrate adaptability in deploying resources to build competitive advantage and deliver results
  • Optimistically lead teams to pursue superior outcomes for our stakeholders
  • Builds and Inspires High Performing Teams (People Leadership)
  • Actively coach & inspire teams through courageous conversations to accelerate performance
  • Demonstrate adaptability in the creation of a collaborative and inclusive work environment
  • Lead people through change with a bias for action 


Eastman Behaviors

  • Market Insight: Leverage market insights to guide decisions and determine what is right
  • Courage: Make courageous choices to innovate and accelerate value creation
  • Optimism: Optimistically focus on continual growth over a longer-term horizon
  • Bias for Action: Have a bias for action, prioritizing issues and making sound decisions, despite uncertainty or risk
  • Adaptability: Adaptable to market and customer opportunities quickly

Eastman Chemical Company is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristics protected by law.

Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.

Nearest Major Market: Asheville
Nearest Secondary Market: Knoxville

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