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Global Quality Representative

Job Requisition ID:  28541

Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end-markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,500 people around the world and serves customers in more than 100 countries. The company had 2018 revenues of approximately $10 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit

This position will provide quality assurance (QA) support for pharmaceutical cGMP processes and systems at the Kingsport site.  Managing multiple projects is expected in this assignment.


Job Duties and Responsibilities:    




  • Reviewing completed batch records and releasing or rejecting final products.
  • Reviewing and approving validation protocols and reports written by others.
  • Establishing a system to release or reject raw materials, intermediates, packaging and labeling materials.
  • Making sure that critical deviations are documented, investigated, and resolved.
  • Approving all specifications, procedures, and test methods.
  • Making sure that effective systems are in place for maintenance and calibration.
  • Approving all changes that potentially affect intermediate or final product quality.
  • Coordinating stability programs and annual product reviews.
  • Interacting with customers including complaint investigation and customer audits.
  • Participating in and performing audits at any Eastman site that produces pharmaceutical, food, and other cGMP products.
  • Making sure that personnel are effectively trained in cGMP.
  • Developing, documenting, performing and/or approving equipment installation, operational, and performance qualifications.


Skills and Knowledge:

  • Ability to understand manufacturing processes, supply chain processes, and quality systems.
  • Interpersonal skills to allow work in a team environment internal and external to Global Quality.
  • Ability to implement regulatory and quality requirements in various environments.
  • Project management skills.
  • Willingness to spend extra effort as needed to meet project schedules.
  • Willingness to travel as needed (typically less than 15% of the time).
  • Experience with Microsoft Windows and Office programs.
  • Experience in current Good Manufacturing Practices (desired).
  • Experience in Quality Assurance (desired).
  • Experience with validations and/or qualifications (desired).



  • Minimum Education Requirements: B.S. in Engineering, Chemistry, or related science degree


Eastman Chemical Company is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristics protected by law. Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.

Nearest Major Market: Asheville
Nearest Secondary Market: Knoxville

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