Procurement Representative Site Support
Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive company, Eastman employs approximately 14,000 people around the world and serves customers in more than 100 countries. The company had 2024 revenue of approximately $9.4 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com.
About Role
An Information Technology & Business Shared Services presence is established in Hyderabad, India with the objective of providing information technology application development and support services
Key Responsibilities:
- Coordinate stakeholder and requisitioner interactions related to Procurement requests, including obtaining quotes, addressing supplier inquiries, providing purchase order status updates, and offering guidance on routine questions and processes.
- Assist in maintaining essential business continuity documentation, such as backup Standard Operating Procedures (SOPs) and other critical operational materials.
- Facilitate end-user coordination for expediting purchase orders and resolving invoice discrepancies related to goods receipt, invoice approvals, and end-user concerns.
- Regularly update and maintain vendor information for key suppliers, including comprehensive vendor contact lists and other supplier management documentation. Including developing and sustain an after-hours vendor contact directory for critical suppliers to ensure business continuity.
- Demonstrate a solid understanding of the end-to-end procurement process to effectively support requisitioners, suppliers, and internal stakeholders throughout the purchasing cycle.
- Collaborate closely with the Center of Excellence to validate the accuracy and reliability of KPI dashboard data.
- Oversee coordination and administration of the Hubbing SharePoint site
- Assist in development of request ticketing system.
- Maintain comprehensive logs of stakeholder inquiries to support the potential development of a procurement hub copilot persona.
- Serve as the procurement point of contact for external projects, managing meeting coordination and addressing stakeholder requests.
Basic Qualifications
- Bachelors degree in supply chain preferred.
- Minimum of 4 years of procurement experience preferred.
- Strong communication skills (written and verbal)
- Strong interpersonal skills; able to forge and collaborate with internal customer/external supplier relationships.
- Understanding of contracts and commercial terms
- Comprehensive knowledge of purchasing and basic understanding of supply chain management
- Expertise in SAP and/or SAP-Ariba data processing systems preferred
- Proficiency with Power BI or similar reporting software preferred.
- Ability to comply with existing/quickly adapt to new processes within the organization; Adaptive to change, uncertain circumstances, embraces challenges
- Exceptional attention to detail and problem-solving skills
Eastman Chemical Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, pregnancy, veteran status or any other protected classes as designated by law.
Eastman is committed to creating a highly engaged workforce, where everyone can contribute to their fullest potential each day.
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Procurement, Supply Chain, Supply Chain Manager, SAP, ERP, Operations, Technology