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Advanced Systems Analyst

Job Requisition ID:  48281

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end-markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,500 people around the world and serves customers in more than 100 countries. The company had 2022 revenues of approximately $10.6 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit 



Job Responsibilities:

•    Analyst will be responsible for troubleshooting and managing network infrastructure.
•    Analyst will be involved in resolving support incidents, processing service requests, process reviews/enhancements and documentation review/updates.
•    Maintain accurate inventory of Network devices , circuits , rack diagrams etc at the site.
•    Work closely with regional IT & global  teams and other IT support personnel across multiple sites and regions.
•    Participate in team meetings , change management meetings .


General Requirements: 
•    Proficient use of the English language, both written and verbal.
•    Strong interpersonal and appropriate professional, courteous, and respectful communication skills.  Effective and proactive communication on issues, status, etc…  
•    Able to follow documented processes.  
•    Able to perform first line troubleshooting & work collaboratively with other Global IT resources.
•    Demonstrate initiative, proactively drive issues to resolution in a timely manner.  




Education:  Bachelor Degree in Engineering with relevant experience.
Experience:   Minimum 15 years of work experience . 

Technical Skills:
•     15 years experience in LAN,WAN, MPLS networks , Firewalls, cisco networking , Palo alto etc . 
•    Working knowledge on enterprise networks, including L2/L3 switching ,  routing ,Wireless networks , MPLS,  Network monitoring tools such as Solarwinds etc . 
•    Good trouble shooting & problem solving skills.
       Good understanding and ability to troubleshoot the following : 
o    Dynamic routing protocols such as BGP,OSPF and EIGRP
o    VLANs, 802.1x, ACL’s, Port Channels, NAC
o    Cisco Nexus, Catalyst, ISR/ASR
o    Syslog 
o    Packet capture 
o    Experience with Prisma SD-WAN or Fortinet SD-WAN a plus

Wireless networks

o    Good Knowledge in Wireless LAN Topologies and Protocols 
o    Wireless LAN creation and mapping to VLANs and its SSIDs.
o    Implementing controller based Network deployments.
o    Hands on experience on Wireless Controllers
o    Wireless security Protocols
o    Troubleshooting Wireless connectivity and communications.
o    Cisco ISE

Desired Certifications: 

•    CCNA & above

Eastman Chemical Company is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristics protected by law.


Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.

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