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Quality specialist

Job Requisition ID:  44810

Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,000 people around the world and serves customers in more than 100 countries. The company had 2021 revenues of approximately $10.5 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit

Within Global Supply Chain in Belgium (Ghent South), we currently have a vacancy for a QUALITY SPECIALIST


This is the Role 

As Quality Specialist, you support the operation by following-up on the quality of the work and cover the investigation of customer feedback related to offsite quality issues. 
You collaborate between all different functions both internally and externally to provide leadership and direction for driving quality improvements and lead projects across the supply chain to improve quality. 

The Quality Specialist reports into logistics and, functionally to Global Quality and will focus on Performance Films and AMI.



    Responsible for safe and compliant operation 
    Responsible for investigating and following up on customer feedback.  The focus will be to analyze data and look for trends in the customer feedback
    Grow the quality of the operation across the supply chain by leading projects and driving improvements. 
    Build good connect with 3 party service providers to continuously drive improvements, with focus on Value Added Services.
    Connect with quality and operations organization to ensure reliability of and improvements in offline process equipment.
    Serve as primary contact regarding Customer Service and supply chain managers for logistics quality matters relating to PF and AMI.
    Assist in the resolution of damage and claims.
    Provide performance reviews and reports, as required, to functional and geographic management toward meeting business and functional objectives for quality.
    Supports logistics procurement in driving quality within our procurement strategy.  Ensure all quality documentation for Value added services is available and up to date.
    Manage appropriate local, corporate, and Regional functional resources to meet the legal, labor, transport, and fiduciary responsibilities.
    Participate on Regional, Business, and functional Teams as needed for deploying Corporate and Regional initiatives, plans, and programs at the site.


This is who you are
An autonomic, entrepreneurial, and ambitious person who has engineering skills with a focus on professional trouble shooting assistance and improvements.
You are a self-starter, self- motivating and innovative in attitude and have good personal organization skills. Flexibility is a must in this distinctly innovative environment. Candidates should have a positive social attitude.


Required background & qualifications 

    Strong logistics and operational background.
    Experience in manufacturing or supply chain activities.
    Project lead experience.
    Strong data analytics skills
    Knowledge of Quality, HSES & Business is a plus.
    Industrial engineering (or equivalent qualification).
    Fluent in Dutch and English
    Analyze, solve and communicate complex technical problems
    Work effectively in cross functional teams
    Respond effectively the most sensitive inquiries and complaints
    Drive change and improvements 
    Make effective presentations
    Computer skills, including SAP, MS office and other site and corporate systems


Apply quickly and easily with your resume via our website (or click on below apply button)

Recruiter tip: skip the cover letter and pitch us in 3 sentences why exactly you are the perfect match for our team!

NOTE: we already have chosen our sourcing channels and kindly ask not to be contacted by search, advertisement, or staffing firms.

Eastman is  committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day

Job Segment: Logistics, Supply Chain, Industrial Engineer, Procurement, Operations, Engineering, Quality