Performance Films Regional Quality Manager and Film Specialist

Note

Eastman will not accept applicants for this offered position who require visa sponsorship, including those whose status is F-1 visa OPT who subsequently would require ongoing visa sponsorship.

Responsibilities

• Promote “Zero Incident Mindset” principles across the quality organization.
• Represent regional quality by translating customer and commercial needs into internal quality requirements and aligned processes.
• Engage with customers on quality initiatives, product performance, and issue resolution.
• Coordinate regional customer feedback and trend analysis to identify improvement needs and secure resources.
• Lead mitigation of major film quality excursions, including root cause investigation, CAR/MOC documentation, and corrective and preventive actions.
• Lead quality improvement projects using Operational Excellence tools and structured project documentation.
• Support new product and raw material qualifications as well as process/machine changes through quality requirements, risk review, and production-release readiness.
• Guide internal nonconforming material deviations, disposition decisions, and containment actions.
• Support internal process quality challenges, including process issues, specification gaps, and cross-functional alignment needs.
• Improve product release criteria, quality standards, and control practices to strengthen consistency and customer fitness for use.
• Support site Quality Management System audits, including ISO 9001 activities.

Qualifications

• Bachelor’s degree in engineering, chemistry or related science degree highly preferred. Significant relevant roll-to-roll film or coating operational experience may be considered in lieu of degree.
• Minimum of five years of related industry experience in quality, operations, engineering, or technical functions is required
• Knowledge of plastic films, coatings, or adhesives is preferred
• Experience with Quality Management Systems, including ISO 9001, is preferred
• Experience with Operational Excellence tools, including statistical analysis, problem analysis, FMEA, and Six Sigma, is preferred
• Willingness to travel domestically approximately 10–15% of the time
•  
•  
• Skills and Capabilities
• Acts with honesty, integrity and ownership in all work activities
• Supports an inclusive, diversity-minded workplace and contributes to a collaborative team environment
• Uses continuous improvement, change management, and communication skills to influence outcomes and support business priorities
• Exhibits initiative, planning, prioritization, coordination, and commitment while working effectively with minimal supervision
• Collaborates effectively across functions, regions, and teams to resolve quality issues and drive alignment
• Builds trust with key customers by understanding their quality concerns and partnering internally to prioritize and resolve them in a timely manner