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Inside Sales Specialist

Job Requisition ID:  34064

Please discuss your availability and your desire to post for this position with your supervision before posting. You must have permission from Department management (Area Manager, Department Superintendent) to be considered.

Eastman Chemical Company is currently searching for a Inside Sales Specialist for our SunTek Performance Films distribution center located in Anaheim, CA.

 

The Inside Sales Specialist performs a wide variety of sales/clerical duties for the purpose of maintaining current customers, obtaining new customers, and increasing sales volume.

 

CORE RESPONSIBILITIES:

 

- Answer incoming calls, process orders, prepare invoices, and enter customer information updates.

- Set up and maintain customer files.

- Maintain superior product knowledge and competitor information.

- Provide customer service to current and prospective customers by answering questions and solving problems.

- Present price, credit, and terms in accordance with standard procedures.

- Cold call prospective business customers, send promotional materials, and follow up.

- Process customer warranties and returns.

 

GENERAL RESPONSIBILITIES:

- Monitor promotional pack inventory and assemble more as needed.

- Provide support to Outside Sales Representatives.

- Cross-trained in production planning to assist in physical inventory count as needed.

- Cross-trained in shipping to assist with order fulfillment.

- Adhere to safety culture.

- Complete special projects as directed by manager.

 

QUALIFICATIONS/SKILLS:

- High School Diploma/GED required; Associate’s/Bachelor’s Degree preferred.

- Experience: Associate’s/Bachelor’s degree with some customer service/sales experience; or High School Diploma with minimum of 2 years relevant, applicable customer service/sales experience.

- Strong communication skills.

- Proficient skills with Microsoft Office including Excel, Word and Outlook, as well as general computer skills.

- Experience with SAP is a plus.

- Experience with Sales Force is a plus.

- Ability to multi-task and work in a fast-paced, self-directed environment.

*** Please apply online directly at www.eastman.com/jobs ***

 

 

Eastman Chemical Company is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristics protected by law.

Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.