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This is the Role
As Regional Technical Service Manager AMI Automotive for Eastman Chemical you will be the technical manager supporting your direct reports in achieving their best in class service to our customers. You are a real people manager with solid technical background such as in automotive glazing or thermoplastics processing. You will actively build a more effective Technical Service Group in your region to enable best in class lamination support to our customers in the automotive (LWS) segment to ensure continued problem-free use of AMI Saflex and XIR products. Next to that you also provide your key technical insights to further shape AMI Automotive segments future.

Job Responsibilities:

  • Translate the specific customer demands to an actual Eastman solution and be le to motivate your team to assist our clients in the implementation.
  • Being able to support launches of new products into the market place, you can not only influence Eastman’s growth but also contribute to technical innovation in general. 
  • Work together with our key customers and brand owners to make sure they reach their highest potential with our products possible. For small customers as well as big multinationals all over ASPAC, with all its challenges related to different countries, geographical distances and specialist customer expectations.
  • Self-motivated and able to work both independently and as a team member with Sales, Marketing, Technology, Manufacturing and other internal and external partners.
  • Will champion ideas within a large organization and to lead project teams and improvement initiatives.
  • Work effectively in a busy, rapidly changing multilingual, multi-cultural environment.


  • Minimum of 5 years’ experience in a leadership position in an international company
  • A degree in Engineering, a Physical Science or related field
  • A strong people leader with technical experience in automotive glazing or thermoplastics processing, excellent leadership and interpersonal skills.
  • Experience in customer interfacing technical roles is a definite plus
  • Fluency in English and Mandarin is required while knowledge in Japanese is considered as a plus.
  • Positive mindset with results oriented mindset


Travel Frequency:

around 40 % (mostly within ASPAC).


Job Segment: IT Manager, Information Technology, Service Manager, Engineer, Marketing Manager, Technology, Customer Service, Engineering, Marketing

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