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Organization Development & Change Management Leader - Kingsport, TN

Job Requisition ID:  22523

Eastman is a global advanced materials and specialty additives company that produces a broad range of products found in items people use every day. With a portfolio of specialty businesses, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. Its market-driven approaches take advantage of world-class technology platforms and leading positions in attractive end-markets such as transportation, building and construction and consumables. Eastman focuses on creating consistent, superior value for all stakeholders. As a globally diverse company, Eastman serves customers in more than 100 countries and had 2017 revenues of approximately $9.5 billion. The company is headquartered in Kingsport, Tennessee, USA and employs approximately 14,500 people around the world. For more information, visit

The Organization Development & Change Management Leader serves as a point of contact for the organizational change management activities on complex, corporate initiatives including: the development and execution of Communication and Change Management strategies and plans. Strong facilitation and communication skills are required to effectively transition all project stakeholder groups from project awareness to project buy-in/adoption. He or she ensures that organizational change activities are conducted, that dependencies with other implementation activities are identified, and that synchronization takes place from the business process management perspective.


Primary Function/Responsibilities:

  • Create change management strategy and plan which at a minimum includes plans for stakeholder identification and sponsorship management, communications, training and organizational readiness assessment. Integrate content of communication, training and change activities to ensure focus on behavioral change.
  • Develop trusting and collaborative relationships with clients, developing an understanding of key functional / business issues and advising leaders on effective solutions. 
  • Identify human and organizational risks, and develop and maintain the project’s Organization Change Management Plan.
  • Design, develop, and execute organizational assessments and surveys; consults on how to action them in the business
  • Advise teams on principles and actions to build their High-Performing Team capability
  • Understand the significance of the changes within the functional areas to provide information and recommendations regarding expected organization impacts.
  • Manage and promote realistic expectations of the organization with regard to new systems and processes, e.g. capabilities, features, etc.
  • Develop and execute specific change tasks and deliverables, and facilitate organizational change events when required (for example, Organization Design Workshop).
  • Develop and manage the implementation of the project communications strategy.
  • Generate and maintain advocacy at the executive level of the respective organizations and stakeholder buy-in for the implementation project.
  • Support the impacted businesses with information and das needed. Detailed frameworks, where appropriate, to ensure that they can conduct the necessary activities to minimize organizational risks.
  • Measure effectiveness of change management plans and make adjustments where necessary.
  • Serve as a change management and organizational effectiveness advisor to teams and leaders as needed.



  • Master's degree in HR, Industrial-Organizational Psychology, Business or related field is required for this role


Required Experience

  • 10+ years of experience in Consulting with a focus on Human/Organization Performance or an internal role in Organization Development/Effectiveness


Preferred Experience

  • Consulting experience including change management responsibility for complex, enterprise-wide initiates or organizational development projects in large, global organizations. 
  • Experience and ability to work effectively at all levels of the organization, and be energized by partnering with our senior leadership team and human resources team.
  • Experience in teaching and/or advising others in the areas of High Performing Teams, Change Management, Communication, Customer Focus, Leadership, and Influencing Others
  • Certification in commonly-used Change Management methodologies (e.g., PROSCI, etc.).
  • Manufacturing experience

Eastman Chemical Company is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristics protected by law.

Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.

Nearest Major Market: Asheville
Nearest Secondary Market: Knoxville

Job Segment: Consulting, Technology

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